With i-tour, TGA has developed a CRM system tailored specifically to the needs of the tourism market. i-tour supports the entire process of the tourism value chain — from initial travel advisories to follow-up to the customer getting back for arranging the next trip. In its current version, 2.1, i-tour uses the latest Java software development technologies and is based on the ISO Dynamic Travel Components (DTC) strategy. i-tour allows access to all customer-relevant data in a single database and to integrate the CRM system with IT environments to exchange data with other systems.
Our procedures become so easy with i-tour and its help us to increase our revenue and keep in touch with our customer .
i-tour in the tourism industry – your benefit :
optimized business processes in the marketing, sales and service departments
lower process costs in customer relationship management
faster, web-based access to all business partner data
higher customer loyalty thanks to better understanding the customers’ needs
Mobile Application /Android-IOS
CMS , Easy to update and modify workflow .